Crystal Palace park residents information

We appreciate that our events may impact on residents and the community and are working closely with key stakeholders to develop plans to ensure minimal disruption.

Please see below our initial plans and information in relation to traffic and transport, noise management and heritage.

PARK ACCESS

We will begin the set-up for these events on the Italian Terraces in the park on Tuesday 20th June 2023 and will finish the breakdown on approximately Friday 14th July 2023.

All areas outside the event perimeter fencing will be accessible as normal during the build and break of the show. During our time in the park, all park gates will be open as usual, with the exception of Canada Gate, Cintra Gate and South Terrace Gates.

During our event days, access to Ledrington Road will be restricted. A detailed map will be provided, and displayed around the park, showing all available walking routes around the park in the coming months.

Access to the Crystal Palace Dinosaurs, Brown & Green Café and The National Sports Centre will be as usual.

TRAFFIC & TRANSPORT

Festival Republic have appointed a reputable Traffic Management company who are very familiar with the local area and have worked on our events in the park in previous years. Information regarding Traffic Management and any necessary parking restrictions / road closures will be uploaded here when available.

Residents are a key part of our egress plan, which will be designed to have as little impact as possible on those who live locally. All egress signage and messaging will encourage festival goers to leave quietly and to show respect to the local residents.

Festivalgoers will be directed to the following main transport hubs;

• Crystal Palace Station
• Penge West Station
• Anerley Station
• Crystal Palace Parade Bus Terminal

Further information regarding traffic, public transport and road closures can be found on the “Road Closure” tab below.

There is no public parking at this event and Festival Republic is clearly advising customers not to drive, and to use public transport to travel to the event.

2022 TRAFFIC DATA

Transport for London’s “Traffic Information Management Systems” reported no delays during the daytime on any of the event days in 2022.

Minor delays were reported during the evenings of the 1st and 2nd July 2022 between 21:30 and 22:20. There were no reports of traffic delays on the evening of the 3rd July 2022.

SOUND MANAGEMENT

A Noise Management Plan has been produced and is constantly reviewed as part of the planning process. There will be agreed volume levels, monitored on-site by the industry’s leading acoustic consultants in conjunction with the London Borough of Bromley and with consultation from Lambeth, Southwark, Croydon and Lewisham. Amplified music will cease no later than 22:30.

There will be only one main stage which has been relocated to the far end of the main Terrace.

Following extensive discussions with Bromley’s Environmental Protection Officer, we plan to maintain the same reduced sound levels as agreed in 2022:

• 70 dB(A) and
• 85 dB(C)

The continuous monitoring locations proposed for 2023 are:

• MP1: Anerley Hill
• MP2: Farquhar Road
• MP4: Crystal Palace Parade

Measurements will also be regularly carried out at other sensitive locations, like Bowley Close.

On the day before and on each event day, sound checks will take place. Times of sound checks will be agreed with Bromley Council in advance. Sound checks will not take place on any other days.

Sound Maps (Overall Level) – 2022 vs 2023*

2022

2023

*Please note that the sound maps are indicative only. Real-world levels will depend on the weather conditions (particularly wind direction and strength) and variation within each artist’s set.

Sound Maps (Low Frequencies) – 2022 vs 2023*

2022

2023

*Please note that the sound maps are indicative only. Real-world levels will depend on the weather conditions (particularly wind direction and strength) and variation within each artist’s set.

During the show or at any point in the build-up, you can report noise complaints to the Community Hotline or email address. This line will be in operation from 8:00am-8:00pm in the build and break phases, and 8:00am-11:30pm approximately (or later if necessary) on show days. We would urge everyone to report their complaint to this number in the first instance as all calls are logged and recorded and it allows our expect noise engineers to respond quickly.

It is also anticipated that there may be pyrotechnic displays, however, details of these will be posted on this website once confirmed.

VIBRATIONS

We have produced a detailed vibration assessment report of our 2022 events which has been shared with and reviewed by Bromley Council.

Residents should take reassurance from the knowledge that not only will the noise levels once again be managed by industry-leading professionals, but also that any vibration they may feel is far below the level where there is any risk of even slight cosmetic damage to their property, like fine cracks appearing in paintwork, and there is absolutely no danger either to their homes or to historic structures within the Park.

The music genre of this year’s events does not feature high levels of bass (indie rock, rock). The music genre, having only one stage, and the relocation of the stage itself, should reduce the overall sound projected offsite.

LITTER AND CLEANING

We are determined to be good neighbours and we always aim to leave parks and local communities in the same condition as we found them. We are making arrangements for cleaning in the local area for 2023.

If you have any problems with litter during the course of the events, please contact us on the community hotline or by email and someone from our event team will ensure it is addressed.

There will be designated waste management teams appointed to service any routes our customers take to and from the main transport hubs and around the perimeter of the park.

Toilets will be provided on the main egress routes around the area, as agreed with Bromley council and the Crystal Palace Park Trust.

SECURITY

We are committed to providing safe shows and we are working closely with teams of highly experienced security and stewarding companies, in collaboration with the Metropolitan Police, to review and plan an effective security plan.

Security will be deployed both on-site and offsite in the surrounding areas. There will be a roaming presence as well as response teams available to respond to calls made to our residents hotline.

HERITAGE

We appreciate that it’s not just the event itself that impacts the park and the local community. Working with the Crystal Palace Park Trust, we will make our best efforts to protect the nature, wildlife, and the park’s heritage assets. We have appointed Heritage and Ecology consultants to assist us in developing plans to safeguard these park features.

2023 TRAFFIC PLANS – PARKING RESTRICTIONS / RESIDENT ACCESS

There is no public parking at this event and Festival Republic is clearly advising customers not to drive, and to use public transport to travel to the event.

In order to deter attendees from parking in the local area and maintain resident and business parking, we are working with Local Authorities to implement resident access-only road closures and parking restrictions on roads in close proximity to the park. The road closures will be staffed by traffic marshals and will remain accessible to residents and delivery drivers.

ADVANCE WARNING

We will provide signage for the local area and are liaising with the Highways teams of the surrounding Boroughs to provide additional and clear signage approximately two weeks before the events on residential roads to advise of the access only road closures.

ROAD CLOSURE ACCESS

All road closure points will be staffed in order to facilitate access for vehicles associated with residents.

We ask residents to keep proof of ID (driving licence or utility bill, for example) with an address in their vehicles to gain access to road closures. Enhanced briefings for stewards will be in place to ensure this process occurs. Delivery vehicles will need to show either a delivery note or proof of occupation to enter resident access-only roads.

Residents will be able to report any access issues or to report unsafe or illegal parking to the stewarding team deployed on the road or the residents hotline and dedicated email address. Further details will be communicated in May.

INGRESS PHASE TRAFFIC MANAGEMENT & ROAD CLOSURES

Resident Access Road Closures 11:00 to 18:00 on the 1st, 7th and 8th July:

• Anerley Park
• Thicket Road
• Melbourne Court
• Ridsdale Road
• William Booth Road
• Madeline Road
• Versailles Road
• Hamlet Road
• Waldegrave Road
• Anerley Vale
• Crystal Palace Station Road / Ledrington Road
• Palace Road
• Pleydell Ave
• Milestone Road
• Cintra Park
• Waldegrave Road
• Hamlet Road
• St Aubyn’s Road
• Old Cople Lane
• Brunswick Place
• Hadlow Place
• Crystal Palace Park Access

EGRESS PHASE TRAFFIC MANAGEMENT & ROAD CLOSURES

ANERLEY HILL

To facilitate the safe movement of pedestrians and event customers, we are proposing to implement footway widening on Anerley Hill, between Crystal Palace Parade and Crystal Palace Station Road. In order to facilitate the installation of cones and barriers, there will be bus stops and parking suspensions on Anerley Hill. Further details will be shared on our webpage and at the next resident event. The road will remain open to traffic in both directions. There will not be a road closure of Anerley Hill this year.

ANERLEY PARK

Anerley Park will be closed, from the junction with the High Street to the junction with Penge West station between 20:30hrs-23:30hrs on each event day. During these times, access for residents will be maintained via the junction with Anerley Road and Anerley Park Road.

BELVEDERE ROAD

An eastbound one-way system will be implemented on Belvedere Road, in order to promote traffic flow.

JASPER ROAD

A one-way system will be implemented on Jasper Road in order to promote traffic flow.

THICKET ROAD

The existing one-way restriction on Thicket Road at the junction with Anerley Park Road will be relaxed on event days, in order to enable residents to access and egress via Anerley Road. Residents will still be able to exit via Crystal Palace Park Road as normal.

As those who know the area the best, we would love for local businesses and residents to be involved in our events. From voluntary roles, work experience and who with specialist technical skills to engaging with local businesses in how we may work together, we want to work with you. We will keep this page updated with any vacancies and opportunities but please do feel free to get in touch if you would like to be involved.

RESIDENT TICKET BALLOT

Festival Republic are running a ballot offering complimentary tickets to one of their Crystal Palace Park events:

• Dog Day Afternoon with Iggy Pop / Blondie / Generation Sex / Buzzcocks 1st July 2023
• Community Presents: Two Door Cinema Club and The Wombats (plus support) 7th July 2023
• The Lumineers + Rag’n’Bone Man + Ella Henderson + Guests 8th July 2023

To enter, please email [email protected] with “Crystal Palace Resident Ticket Ballot” in the subject heading, along with your name, postcode, and preferred event date in the main body of the email. This is capped at two tickets per household.

All entries must be submitted by 31st May. The draw will take place on Thursday 1st June 2023 and winners notified by Wednesday 6 June 2023.

Thank you for visiting our Residents and Community page. We appreciate you taking the time to visiting and would be grateful for you feedback.

The date of the next Resident meeting will be Thursday 18th May 2023. We hope you are able to attend.

If you are unable to attend these in-person sessions, we will also be holding online virtual meetings which will have a more structured format and will take place on the following dates:

• Wednesday 17th May (6:30pm – 7:30pm)
• Thursday 15th June (6:30pm – 7:30pm)

If you would like to join an online session, please email us with your name, email address and preferred meeting date at [email protected] and a Zoom link will be sent to you. We have set up a dedicated email address you can contact us on [email protected]. The number to call will be shared nearer the event once available. The phone line will be operational between 8am until the end of the event on event days (later if required).

We have also appointed a Resident Liaison Coordinator who will be available to you to raise any concerns or feedback to.

Please visit our FAQ section where we hope we can answer any further questions.

Dog Day Afternoon: Iggy Pop, Blondie, Generation Sex and support – taking place on Saturday 1st July 2023.

Local Schools Concert – taking place on Wednesday 5th July 2023

COMMUNITY PRESENTS: Two Door Cinema Club & The Wombats and Support – is taking place on Friday 7th July 2023.

Lumineers, Rag’n’Bone Man, Ella Henderson, Billie Marten & David Kushner – is taking place on Saturday 8th July 2023.

Please visit our events page for further details: https://www.festivalrepublic.com/events/

Yes, all areas outside the event perimeter fencing will be accessible as normal. Park facilities such as the Dinosaurs, skate park, Angling Club, children’s play area, the Museum, the Subway, the Concert Bowl, Brown and Green Café, and the lower lake will all remain open as normal.

We have arranged our build and breakdown periods to cause minimum disruption to the regular users of the park. We will protect trees from damage throughout our use of the park and put down ground protection for heavy traffic flow areas.

Build will begin on Tuesday 20th June 2023, and we will be clear of the site by Thursday 13th July 2023, approximately.

A Noise Management Plan has been produced as part of the planning process. The volume levels have been agreed with Bromley Council and will be monitored on site by the industry’s leading acoustic consultants in conjunction with the London Borough of Bromley and with consultation from Lambeth, Southwark, Croydon and Lewisham. Amplified music will cease no later than 22:30.

On the day before and on the event days, sound checks will occur. Times of sound checks will be agreed with Bromley Council in advance and communicated to the community. Sound checks will not take place on any other days.

During the show or at any point in the build-up, you can report noise complaints to the Community Hotline or email address. This line will be operation from 8:00am-8:00pm in the build/break, and 8:00am-11:30pm approximately (or later if necessary) on show days. We would urge everyone to report their complaint to this number in the first instance as all calls are logged and recorded and it allows our expect noise engineers to respond quickly.

It is also anticipated that there will be pyrotechnic displays, however, details of these will be posted on this website once confirmed.

Yes, the events are licensed to sell alcohol. All food and drink must be purchased on site from our concessions and bars and alcohol is NOT permitted to be brought into the event area from outside.

No. The concerts are a series of one-day events with no camping for the ticket holders. Security will sweep the park each evening.

Residents are a key part of our egress plan, which will be designed to have as little impact as possible on those who live locally. All egress signage and messaging will encourage festival goers to leave quietly and to show respect to the local residents.

Event attendees will be directed to four main transport hubs;

• Crystal Palace Station
• Penge West Station
• Anerley Station

· Crystal Palace Parade Bus Terminal

Further information regarding traffic, public transport and road closures can be found on the “Road Closures” section on this webpage.

There is no public parking at this event and Festival Republic will work with Bromley Council as well as Lambeth, Southwark, Croydon and Lewisham to agree parking controls to safeguard residents.

Festival Republic have appointed a reputable Traffic Management company who are very familiar with the local area.

INGRESS PHASE TRAFFIC MANAGEMENT & ROAD CLOSURES

Resident Access Road Closures 11:00 to 18:00 on the 1st, 7th and 8th July:

• Anerley Park
• Thicket Road
• Melbourne Court
• Ridsdale Road
• William Booth Road
• Madeline Road
• Versailles Road
• Hamlet Road
• Waldegrave Road
• Anerley Vale
• Crystal Palace Station Road / Ledrington Road
• Palace Road
• Pleydell Ave
• Milestone Road
• Cintra Park
• Waldegrave Road
• Hamlet Road
• St Aubyn’s Road
• Old Cople Lane
• Brunswick Place
• Hadlow Place
• Crystal Palace Park Access

EGRESS PHASE TRAFFIC MANAGEMENT & ROAD CLOSURES

ANERLEY HILL

To facilitate the safe movement of pedestrians and event customers, we are proposing to implement footway widening on Anerley Hill, between Crystal Palace Parade and Crystal Palace Station Road. In order to facilitate the installation of cones and barriers, there will be bus stops and parking suspensions on Anerley Hill. Further details will be shared on our webpage and at the next resident event. The road will remain open to traffic in both directions. There will not be a road closure of Anerley Hill this year.

ANERLEY PARK

Anerley Park will be closed, from the junction with the High Street to the junction with Penge West station between 20:30hrs-23:30hrs on each event day. During these times, access for residents will be maintained via the junction with Anerley Road and Anerley Park Road.

BELVEDERE ROAD

An eastbound one-way system will be implemented on Belvedere Road, in order to promote traffic flow.

JASPER ROAD

A one-way system will be implemented on Jasper Road in order to promote traffic flow.

THICKET ROAD

The existing one-way restriction on Thicket Road at the junction with Anerley Park Road will be relaxed on event days, in order to enable residents to access and egress via Anerley Road. Residents will still be able to exit via Crystal Palace Park Road as normal.

More details can be found on the webpage.

There will be minimal impact on public transport throughout the day, however, Crystal Palace Station and Penge West will be busier on Saturday 1st, Friday 7th and Saturday 8th July from approx. 21:30 – 00:00. We would advise people to allow more time when travelling at these times. All necessary provisions will be made to facilitate access for locals.

Yes, there will be security deployed at the event 24/7 throughout. We are working closely with our partners, including the Metropolitan Police, to constantly review the security arrangements and we encourage the public to report any suspicious activity to the Anti-Terrorism Hotline on 0800 789 321 or 999 in an emergency.

We will place security both inside and outside the event. There will be security directly outside the event and in the surrounding areas.

We are working with the local authorities and residents regarding off-site security locations. There will also be response teams available to respond to any calls made to the community hotline.

Yes, there will be designated waste management teams appointed to service any routes our customers take to and from the main transport hubs and around the perimeter of the park. We are determined to be good neighbours and we always leave parks and local communities in the same condition as we found them. If you have any problems with litter during the events, please call the community hotline number and someone will ensure it is addressed.

If you have any questions or concerns leading up to or during the event, please do not hesitate to contact us. The phone number will be circulated in due course.

Our dedicated resident email address is [email protected].

We will aim to respond to all emails on event days but please do call in the first instance as our response will be much quicker. All calls will be recorded and logged and allocated a reference number so they can be tracked. This reference number will be given to all callers.