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Crystal Palace park residents info

Resident Website Information – Crystal Palace Park 2024

Welcome to the Community Page for the Festival Republic events in Crystal Palace Park 2024. We look forward to hearing from you and keeping you up to date with our plans for this year’s events.

EVENT DETAILS

DATE  EVENT  GATES OPEN  MUSIC ENDS 
Thursday 4th July Youth Concert. 16:30 22:30
Friday 5 July The National, Unknown Mortal Orchestra, Kevin Morby, This Is The Kit [w/ Parrallel Lines]. 14:00 22:00
Saturday 6 July Skepta X Festival Republic presents Big Smoke Festival 2024. 12:00 22:00
Sunday 7 July 20 years of Bloc Party – Support from The Hives, Friendly Fires, The Mysterines, Connie Constance. 13:00 22:00

PARK ACCESS MAP

Crystal Palace Park Access Map
Crystal Palace Park Access Map

Plans

We appreciate that our events may impact on residents and the community and are working closely with key stakeholders to develop plans to ensure minimal disruption.

Please see below our initial plans and information in relation to traffic and transport, noise management and heritage.

PARK ACCESS

We will begin the set-up for these events on the Italian Terraces in the park on Monday 24th June 2024 and will finish the breakdown on approximately Friday 12th July 2024.

All areas outside the event perimeter fencing will be accessible as normal during the build and break of the show. During our time in the park, all park gates will be open as usual, with the exception of Canada Gate, Cintra Gate and South Terrace Gates.

During our event days, access to Ledrington Road will be restricted. A detailed map will be provided, and displayed around the park, showing all available walking routes around the park in the coming months.

Access to the Crystal Palace Dinosaurs, Brown & Green Café and The National Sports Centre will be as usual.


Park Map
PARK ACCESS

TRAFFIC & TRANSPORT

Festival Republic have appointed a reputable Traffic Management company who are very familiar with the local area and have worked on our events in the park in previous years. Information regarding Traffic Management and any necessary parking restrictions / road closures will be uploaded here when available.

Residents are a key part of our egress plan, which will be designed to have as little impact as possible on those who live locally. All egress signage and messaging will encourage festival goers to leave quietly and to show respect to the local residents.

Festivalgoers will be directed to the following main transport hubs;

  • Crystal Palace Station
  • Penge West Station
  • Anerley Station
  • Crystal Palace Parade Bus Terminal

Further information regarding traffic, public transport and road closures can be found below.

There is no public parking at this event and Festival Republic is clearly advising customers not to drive, and to use public transport to travel to the event.

2022 TRAFFIC DATA

Transport for London’s “Traffic Information Management Systems” reported no delays during the daytime on any of the event days in 2022.

Minor delays were reported during the evenings of the 1st and 2nd July 2022 between 21:30 and 22:20. There were no reports of traffic delays on the evening of the 3rd July 2022.

SOUND MANAGEMENT

A Noise Management Plan will be produced and constantly reviewed as part of the planning process. There will be agreed volume levels, monitored on-site by the industry’s leading acoustic consultants in conjunction with the London Borough of Bromley and with consultation from Lambeth, Southwark, Croydon and Lewisham. Amplified music will cease no later than 22:30.

There will be one main stage which is in the same location as in 2023, on the far end of the main Terrace.

A second stage will be active for the event on 6th July only.

The continuous monitoring locations in 2023 were:

  • MP1: Anerley Hill
  • MP2: Farquhar Road
  • MP4: Crystal Palace Parade

Measurements will also be regularly carried out at other sensitive locations, like Bowley Close.


Map of noise monitoring locations
SOUND MANAGEMENT

On the day before and on each event day, sound checks will take place. Times of sound checks will be agreed with Bromley Council in advance. Sound checks will not take place on any other days.

More information on Sound Management Plans for the 2024 events will be posted on this webpage in the coming months.

During the show or at any point in the build-up, you can report noise complaints to the Community Hotline or email address. This line will be in operation from 8:00am-8:00pm in the build and break phases, and 8:00am-11:30pm approximately (or later if necessary) on show days. We would urge everyone to report their complaint to this number in the first instance as all calls are logged and recorded and it allows our expert noise engineers to respond quickly.

It is also anticipated that there may be pyrotechnic displays, however, details of these will be posted on this website once confirmed.

LITTER AND CLEANING

We are determined to be good neighbours and we always aim to leave parks and local communities in the same condition as we found them. We are making arrangements for cleaning in the local area for 2024.

If you have any problems with litter during the course of the events, please contact us on the community hotline or by

email and someone from our event team will ensure it is addressed.

There will be designated waste management teams appointed to service any routes our customers take to and from the main transport hubs and around the perimeter of the park.

Toilets will be provided on the main egress routes around the area, as agreed with Bromley council and the Crystal Palace Park Trust.

SECURITY

We are committed to providing safe shows and we are working closely with teams of highly experienced security and stewarding companies, in collaboration with the Metropolitan Police, to review and plan an effective security plan.

Security will be deployed both on-site and offsite in the surrounding areas. There will be a roaming presence as well as response teams available to respond to calls made to our residents hotline.

HERITAGE

We appreciate that it’s not just the event itself that impacts the park and the local community. Working with the Crystal Palace Park Trust, we will make our best efforts to protect the nature, wildlife, and the park’s heritage assets. We have appointed Heritage and Ecology consultants to assist us in developing plans to safeguard these park features.

ROAD CLOSURES

2023 TRAFFIC PLANS – PARKING RESTRICTIONS / RESIDENT ACCESS

There is no public parking at this event and Festival Republic is clearly advising customers not to drive, and to use public transport to travel to the event.

We are working with Local Authorities to implement resident access-only road closures and parking restrictions on roads in close proximity to the park. Public notices will be posted around 2 weeks prior to the first event day. The road closures will be staffed by traffic marshals and will remain accessible to residents and delivery drivers.

We will provide signage for the local area and are liaising with the Highways teams of the surrounding Boroughs to provide additional and clear signage approximately two weeks before the events on residential roads to advise of the access only road closures.

ROAD CLOSURE ACCESS

All road closure points will be staffed during the day to facilitate access for vehicles associated with residents.

We ask residents to keep proof of ID (driving licence or utility bill, for example) with an address in their vehicles to gain access to road closures. Enhanced briefings for stewards will be in place to ensure this process occurs. Delivery vehicles will need to show either a delivery note or proof of occupation to enter resident access-only roads. For all taxi pickups, medical home visits and personal visitors, a common-sense approach will be in place.

Residents will be able to report any access issues or to report unsafe or illegal parking to the stewarding team deployed on the road or the residents’ hotline and dedicated email address.

CUSTOMER ARRIVAL PHASE – TRAFFIC MANAGEMENT & ROAD CLOSURES

CUSTOMER ARRIVAL PHASE – TRAFFIC MANAGEMENT & ROAD CLOSURES
CUSTOMER ARRIVAL PHASE – TRAFFIC MANAGEMENT & ROAD CLOSURES

Resident Access Road Closures:

  • 12:00 to 18:00 on the 5th July
  • 11:00 to 18:00 on the 6th July
  • 12:00 to 18:00 on the 7th July

Road closures:

  • Anerley Park
  • Thicket Road
  • Melbourne Court
  • Ridsdale Road
  • William Booth Road
  • Madeline Road
  • Versailles Road
  • Hamlet Road
  • Waldegrave Road
  • Anerley Vale
  • Crystal Palace Station Road / Ledrington Road
  • Palace Road
  • Pleydell Ave
  • Milestone Road
  • Cintra Park
  • Pascal Mews

Access will be maintained for TfL buses where necessary.

PARKING RESTRICTIONS / SUSPENSIONS

  • Anerley Hill: from the junction at the top of the hill to Hadlow Place
  • Crystal Palace Station Road
  • Ridsdale Road: by the approach to Anerley Station.
  • Anerley Park: between Penge West Station and the High Street
  • The service road leading to Penge West Station
  • Ledrington Road: further details of the suspensions will be posted to the affected residents closer to the events.
  • Meaford Way: 150m area

CUSTOMER DISPERSAL PHASE TRAFFIC MANAGEMENT & ROAD CLOSURES – 5-6-7 JULY 20:00-00:00

CUSTOMER DISPERSAL PHASE TRAFFIC MANAGEMENT & ROAD CLOSURES – 5-6-7 JULY 20:00-00:00
CUSTOMER DISPERSAL PHASE TRAFFIC MANAGEMENT & ROAD CLOSURES – 5-6-7 JULY 20:00-00:00

Crystal Palace Station Road / Ledrington Road

  • Crystal Palace Park Access
  • Anerley Park
  • Thicket Road
  • Ridsdale Road

ANERLEY HILL

There will be parking suspensions on Anerley Hill and Anerley Road, between the junction with Hadlow Place to the junction with Crystal Palace Parade. There will also be a bus stop suspension on Anerley Hill, near to the junction with Ledrington Road. Anerley Hill will remain open to traffic in both directions.

ANERLEY PARK

Anerley Park will be closed, from the junction with the High Street to the junction with Penge West station between 20:30hrs-23:30hrs on each event day. During these times, access for residents will be maintained via the junction with Anerley Road and Anerley Park Road.

THICKET ROAD

This year, there will be no parking restrictions near the railway bridge as there have been in previous years, and the existing one-way restriction will remain in place. The only parking restrictions will be immediately outside the park gate (Penge Gate).

BELVEDERE ROAD

An eastbound one-way system will be implemented on Belvedere Road to promote traffic flow.

JASPER ROAD

A one-way system will be implemented on Jasper Road to promote traffic flow.

TRANSPORT

We anticipate that there will be minimal impact on public transport throughout the day due to phased arrivals although the stations may be busier than normal. The train stations nearest the event will be much busier on Friday 5th, Saturday 6th , and Sunday 7th July from approx. 20:30 – 00:00. We would advise people allow more time when travelling at these times. All necessary provisions will be made to facilitate access for locals.

TAXI / UBER / BOLT

A designated private taxi / Uber pick up point has been identified and planned for 2024 and will be in Crystal Palace Park Car Park near Penge Gate. We are working with all taxis, Uber and Bolt to minimise the impact of collections on local residents.

WAYS TO BE INVOLVED

We are hosting our resident meetings in April, May and June.

IN PERSON – Crystal Palace Concert Platform, Crystal Palace Park, SE19 2BA. Access at the rear of the platform.

Wednesday 8th May: 12:00-14:00 and 17:00-19:00

Wednesday 22th May: 18:00-20:00

Friday 14th June: 11:00-13:00

ONLINE MEETINGS – If you would like to join these meetings, please email [email protected] for the meeting link.

April 30th, 18.30 – 19:30 – via Zoom.

May 17th, 18:30 – 19:30  – via Zoom.

June 13th, 18:30 – 19:30 (the second half of this session will be dedicated to local businesses) – via Zoom

GETTING TO THE CRYSTAL PALACE CONCERT PLATFORM (AT CRYSTAL PALACE BOWL)

Please follow this link for the Google Maps location: https://maps.app.goo.gl/FzwoSPPwkANoPGgb6

What 3 Words: ///rush.cases.liked https://w3w.co/rush.cases.liked

GETTING TO THE CRYSTAL PALACE CONCERT PLATFORM (AT CRYSTAL PALACE BOWL)
GETTING TO THE CRYSTAL PALACE CONCERT PLATFORM (AT CRYSTAL PALACE BOWL)

GET IN TOUCH

Thank you for visiting our Residents and Community page. We appreciate you taking the time to visiting and would be grateful for you feedback.

We have set up a dedicated email address you can contact us on [email protected]. The number to call will be shared nearer the event once available. The phone line will be operational between 8am until the end of the event on event days (later if required).

Please visit our FAQ section where we hope we can answer any further questions.

If you have any comments in the first instance, please contact us here [email protected].

Resident tickets

We are pleased to be running a ballot in which we are offering complimentary tickets to lucky residents to one of our Crystal Palace Park events of their choosing.

Applications for resident tickets are now closed and winners have been announced!

VIBRATION

In the summer of 2022, Festival Republic commissioned acoustics consultancy Vanguardia (a Buro Happold company) to undertake an independent scientific study of the vibration reported in the homes of some local residents during recent Wireless Festivals at Finsbury Park and Crystal Palace.

The findings of that study relate to vibration that is felt by local residents rather than heard. It has very particular characteristics that makes it stand out in a mix of other vibration from local sources in a home such as footsteps, a washing machine spinning or the closing of doors.

It is at a very low frequency, close to 2 Hz (it is a pattern of vibration which repeats every half second) and it is sensed in some local homes at the upper floors of taller buildings as a swaying motion.

This ‘2 Hz vibration’ was identified using sophisticated remote vibration monitoring techniques undertaken in 12 local homes over the two Wireless 2022 weekends. Homes are naturally full of vibration as people go about their daily routines so the analysis looked at pairs of monitors in different homes to identify which segments of vibration entered from outside the buildings and then compared this to vibration measurements undertaken on the Wireless sites themselves.

This 2 Hz vibration was identified as matching the reports from some local residents where they have experienced a swaying motion in their homes and noticed clothes hung in wardrobes swing on their hangers or letterboxes flap. Such phenomena are already familiar to residents in very tall buildings on particularly windy days but are unusual enough in these areas of London to attract the attention of people who experience them.

For residents living on the upper floors of taller buildings that are particularly near to the Wireless Festival site, the 2 Hz vibration data quantifies the effects that they report. However, the monitoring also shows that the amplitude of the 2 Hz vibration reduces down the two buildings being monitored. The amplitude for middle floors is between one-third and two-thirds of that seen at upper floors. At the base of the building, the characteristic vibration was found to be around one-eighth of that found at the upper floors. The reduction is different between buildings reflecting their differing constructions.

The 2 Hz vibration only happens during some songs and not during others. It is connected with the jumping of the crowd in time to the music but it is not caused by the sound system directly. This is proven by vibration measurements taken under the Wireless stages and under the front of house mixing desks. For example, vibration between 20-60 Hz is seen in the ground and this is attributable to the sub-woofers but this is not seen in the vibration measured in homes.

When the characteristic 2 Hz vibration happens, it can last several seconds but there can be minutes or sometimes hours between vibration events. During a particular song, it can happen in one building but not the next as all buildings respond differently to vibration in the ground.

The amplitude of vibration measured in homes remains below the international-standard levels at which vibration-induced damage to buildings has been credibly demonstrated. However, vibration levels above the threshold of human perception have been found in the data which corroborate the reports from local residents.

The longest duration of the 2 Hz vibration effect in a home is around 20 seconds. But there can be long periods of time when the effect is totally absent. To make a systematic assessment of this, the whole Wireless weekend can be divided into 1 minute segments by the monitoring system. There are nearly 2,000 minutes of music at a Wireless Festival. The 2 Hz vibration effect occurs in 10 to 140 of those one-minute segments depending on monitoring location. It is important to note that these vibration events lasted for only a few seconds in each one-minute segment and the amplitude varied during that time.

Studies of the ground conditions and local topography reveal that that there is nothing in the ground to suggest that either Finsbury Park or Crystal Palace is not suitable for music festival events. The vibration phenomenon reported by residents occurs in short bursts and appears to vary according to song more than artist or genre of music. It is an occasional not continuous phenomenon which is hard to predict so simple things like altering music levels when the crowd jumps won’t control the jumping fast enough to be effective. Changes to staging and artist line-ups for 2023 are likely to reduce the occurrence of the 2Hz vibration effect.

FAQS

Please visit our events page for further details: https://www.festivalrepublic.com/events/

+ WILL THE PARK STAY OPEN?

Yes, all areas outside the event perimeter fencing will be accessible as normal. Park facilities such as the Dinosaurs, skate park, Angling Club, children’s play area, the Museum, the Subway, the Concert Bowl, Brown and Green Café, and the lower lake will all remain open as normal.


Park Map
PARK ACCESS

+ WHEN WILL YOU BEGIN SETTING UP AND WHEN WILL YOU BE CLEAR FROM THE PARK?

We have arranged our build and breakdown periods to cause minimum disruption to the regular users of the park. We will protect trees from damage throughout our use of the park and put down ground protection for heavy traffic flow areas. Build will begin on Tuesday 18th June 2024, and we will be clear of the site by Friday 12th July 2024, approximately.

+ HOW LOUD WILL THE MUSIC BE AND WHEN WILL THE LAST ARTIST FINISH ON STAGE?

A Noise Management Plan will be produced as part of the planning process. The volume levels have been agreed with Bromley Council and will be monitored on site by the industry’s leading acoustic consultants in conjunction with the London Borough of Bromley and with consultation from Lambeth, Southwark, Croydon and Lewisham. Amplified music will start no earlier than 10:00 and cease no later than 22:30. On the day before and on the event days, sound checks will occur. Times of sound checks will be agreed with Bromley Council in During the show or at any point in the build-up, you can report noise complaints to the Community Hotline or email address. This line will be operation from 8:00am-8:00pm in the build/break, and 8:00am-11:30pm approximately (or later if necessary) on show days. We would urge everyone to report their complaint to this number in the first instance as all calls are logged and recorded and it allows our expect noise engineers to respond quickly. It is also anticipated that there will be pyrotechnic displays.

+ WILL THIS EVENT BE LICENSED FOR ALCOHOL?

Yes, the events are licensed to sell alcohol. All food and drink must be purchased on site from our concessions and bars and alcohol is NOT permitted to be brought into the event area from outside.

+ WILL CUSTOMERS BE CAMPING AT THE PARK?

No. The concerts are a series of one-day events with no camping for the ticket holders. Security will sweep the park each evening. + HOW WILL THEY LEAVE THE EVENT AND WILL THERE BE ANY ROAD CLOSURES? Residents are a key part of our egress plan, which will be designed to have as little impact as possible on those who live locally. All egress signage and messaging will encourage festival goers to leave quietly and to show respect to the local residents.

Event attendees will be directed to four main transport hubs;

  • Crystal Palace Station
  • Penge West Station
  • Anerley Station
  • Crystal Palace Parade Bus Termina
  • Further information regarding traffic, public transport and road closures will be uploaded on the “Road Closures” section on this webpage.

There is no public parking at this event and Festival Republic will work with Bromley Council as well as Lambeth, Southwark, Croydon and Lewisham to agree parking controls to safeguard residents.

+ WHAT ARE THE TRAFFIC PLANS AND ROAD CLOSURES?

Festival Republic have appointed a reputable Traffic Management company who are very familiar with the local area.

More details to be provided on the webpage.

+ WILL THE EVENT AFFECT PUBLIC TRANSPORT?

There will be minimal impact on public transport throughout the day, however, Crystal Palace Station and Penge West will be busier on event days from approx. 21:30 – 00:00. We would advise people to allow more time when travelling at these times. All necessary provisions will be made to facilitate access for locals.

+ WILL THERE BE SECURITY AT THE EVENT?

Yes, there will be security deployed at the event 24/7 throughout. We are working closely with our partners, including the Metropolitan Police, to constantly review the security arrangements and we encourage the public to report any suspicious activity to the Anti-Terrorism Hotline on 0800 789 321 or 999 in an emergency.

We will place security both inside and outside the event. There will be security directly outside the event and in the surrounding areas.

We are working with the local authorities and residents regarding off-site security locations. There will also be response teams available to respond to any calls made to the community hotline.

+ WILL ANY LITTER DROPPED AROUND THE PERIMETER OF THE PARK BE CLEARED AWAY?

Yes, there will be designated waste management teams appointed to service any routes our customers take to and from the main transport hubs and around the perimeter of the park. We are determined to be good neighbours and we always leave parks and local communities in the same condition as we found them. If you have any problems with litter during the events, please email us or call the community hotline number and someone will ensure it is addressed.

+ WHERE CAN I GET MORE INFORMATION?

If you have any questions or concerns leading up to or during the event, please do not hesitate to contact us. The phone number will be circulated in due course.

Our dedicated resident email address is [email protected].

We will aim to respond to all emails on event days but please do call in the first instance as our response will be much quicker. All calls will be recorded and logged and allocated a reference number so they can be tracked. This reference number will be given to all callers.