Check the terms and conditions of the festival you are attending.

If there is an emergency such as a medical emergency, a serious or life-threatening crime being committed, an out of control fire or any other comparably serious incident, please contact the nearest security or steward immediately. In the very unlikely event that you are unable to find someone, please call 999.

If there is an evacuation, please follow the directions of staff or any announcements. There are emergency exits all around the perimeter of the arena.

Fires are not permitted in the arena. No fireworks are allowed on site. Being found in possession of a flare or firework at a music event is now a criminal offence. If you spot a fire please alert a memberof staff immediately.

Remember gas canisters, smoke bombs and flares are not allowed onsite and will be confiscated.

Using smoke bombs, flares or gas canisters leaves you liable to eviction.

Alert the nearest member of staff.

If you have experienced any form of harassment or assault, and if you feel comfortable to report it, please let us know.

It is not acceptable to carry out acts of sexual harassment or assault. We take all reports of sexual harassment and assault seriously.

Ask welfare, medical, stewards, security, or a member of staff for help. Alternatively, you can go to our Safe Gigs for Women tent, they will also be able to help you. They provide good support and advice to anyone that visits them, whatever your gender.

Across our site we also implement the ‘Ask for Angela’ campaign. If something doesn’t feel right and/or you need help you can ask any of our staff members, bar staff, security or stewards. ‘Ask for Angela’ is an initiative aimed to provide support in a discreet manor for anyone experiencing harassment of any kind. Customers are encouraged to go to a member of bar staff or security and ask for “Angela”.

We don’t accept any discrimination towards any individual or groups of individuals at any of our festivals.

Irrespective of the background of the individual (be that gender, race, disability, age, religion or belief, sexual orientation, gender reassignment, marital or civil partnership status, pregnancy or maternity) everyone should be treated equally.

We are proud of the diverse nature of our festivals and their customers, so if you see or experience anyone undermining this, no matter the severity, please report it immediately to one of our onsite staff. We take all reports of discrimination seriously.

At Finsbury, we have both a medical tent and welfare tent. This is in operation when the event opens up to the customers.

There are doctors, paramedics, first aiders and fully equipped ambulances based out of the medical tent. They provide an accident and emergency facility with full resuscitation, GP facilities and surgeries and psychiatric treatment. They will also have contacts for emergency dentists and local pharmacies and / or basic pharmacy supplies.

The medical service link up with the local hospitals / air ambulance etc in advance and live on the day as required.
If you need to bring medication with you, we recommend bringing a copy of your doctor’s letter or prescription. There will be a fridge available in the medical tent if you require cold storage for your medication. Heavily pregnant visitors are advised to contact the medical team on arrival at the event to ensure you are aware of the services on offer. They are staffed by experienced and supportive people. They can provide confidential advice about drugs, alcohol, sexual health and offer support if you need to talk. They have a rest and recovery area if you need some time to rest. At Finsbury we also have a sensory tent and we have Safe Gigs for Women too.

Check the forecast before you come and prepare accordingly.
Keep hydrated – there are free drinking water points all over the site. Serious sunstroke, sunburn or cancer can be caused by too much sun on unprotected skin – wear a high factor sun cream. Prolonged exposure to high volume noise can cause severe hearing damage. Ear plugs will be available onsite either at the welfare tent or the medical tent. There may be loud bangs as part of performances. Please note that pyrotechnics, lasers, smoke machines, strobe lighting or other special effects may be used as part of some act’s performances. Remember there is more chance of catching an infection in a field than at home so make sure you use the water points and hand sanitizer stations at the toilet blocks to wash your hands regularly.

Events and festivals can be places of higher risk to contracting diseases. If you have any concerns, Public Health England recommend you check you are up to date with your GP practice.

Decide on a meeting point with your friends. Choose a time and place to meet up later in case you get separated from each other.
Learn the layout of the event site so you can easily find toilets and stewards.

Keep your phone charged in case you’re separated from your friends.
Stay hydrated. There are drinking water points throughout the arena which are free to use. The weather can be hot – wear a high factor sun cream and drink plenty of fluids.

For a full list of what you can and can’t bring into the site, please visit Event Info.

Drink responsibly and know your limits.

We do all we can to keep you safe at our festivals – we review and improve our security operations continually throughout the year.
We take the security and safety of our festival goers very seriously – it is our number one priority.
Security measures are in place, which may include metal detectors and sniffer dogs, at all entry gates. We do not allow bags larger than A4 into the arena. Please check the festival’s terms and conditions before attending.

Please be patient while we carry out our security checks and searches, which take place at the arena entrance and may also happen any time at any location onsite. Our security staff are there for your safety, please co-operate with them as they work to keep us all safe and sound.

Some of our security staff are covert, but most are easily identifiable due to their tabards. Always ask them immediately if you need any kind of help.

There are security measures you will see and some you won’t. The entire site is monitored by staff on the ground who are supported by an extensive CCTV system watched 24/7 in Event Control. We work very closely with local Police and security services to ensure our procedures and protocols are informed by best practice. We invest considerable time and effort into our training and briefing and run various emergency exercises with the blue-light services.

Please help us by reporting anything that doesn’t look right to you and please let us know via the nearest security or steward if you spot an area where we can do better.

Take the same precautions as you would normally and please read through the advice below and plan ahead.

Put your postcode on your belongings you do bring so it is identifiable or track your items – use GPS tracking on your phone.

When moving around the event (especially near to stages) don’t put money, credit cards, mobile phones etc in your back pocket. Use pockets with zips or buy a money belt.

If a serious or life-threatening crime is being committed, please contact a member of security or steward immediately. In the very unlikely event that you can’t find a member of security or steward, please then call 999.
If you need to report a less serious crime, then again please report the issue to a member of security or steward. Information coming in live helps us to act quickly.

If you see someone committing a crime, try to remember as much as possible so you can report it including what clothes the suspect was wearing and any facial features. Make a note of exactly where you were using landmarks like toilets, traders (food trucks), surrounding landscape, structures (i.e. stage), or arena entrance etc.

Crime-reporting forms and victim support are available onsite, and security and stewards will be able to inform you where they are located.

If you need to report the theft of a mobile phone, don’t forget to also contact your network provider and have the handset blocked.

Some of the events may not be suitable for very young children and don’t permit children under 5, some are very child friendly and attract many families. You should check the terms and conditions of the event to confirm ages permitted.

Under 16s must be accompanied by a parent or guardian who is over 18.

Please note that entertainment onsite may contain nudity and swearing, and that there will be acts which will be unsuitable for children which we are unable to classify due to the nature of live performance

If you have an incident with a security guard, steward or any other member of our staff that you wish to tell us about, please make a note of their tabard number and/or the name on their pass so we’re able to identify the member of staff in question.
You can make complaints onsite in person at the Information Tent and Welfare or via email to [email protected]. Please include as much information as possible, including a description, tabard number & colour, location, date and time.
All security and stewarding staff onsite are briefed on the complaints procedure.

Entry to the premises will be refused to any person who appears to be intoxicated, is acting in a threatening manner or is violent.
Entry to the premises will be refused to anyone convicted by the police of an offence of drunkenness, violence or threatening behaviour, or the use or distribution of illegal substances.
Anyone caught burning toxic materials, creating large bonfires, throwing missiles, or taking part in any kind of anti-social behaviour that endangers other festival goers in any manner will be evicted from site immediately.

Festival Republic events are produced for the enjoyment of all those persons who attend. The licence for each festival is granted under strict conditions of attendance and public safety, prevention of disorder and prevention of public nuisance. Any person who disrupts the festival under any of the below sections will leave themselves liable for eviction from site. The decision as to the eviction will be at the discretion of the Eviction Team following advice from festival security staff and will be overseen by the Security Co-ordinator.
Persons will be liable for eviction under the following circumstances:

• Drugs
• Anti-Social Behaviour**
• Robbery
• No wristband
• Assault
• Theft
• Sexual assault
• Juvenile Drugs
• Breach of Terms & Conditions
• Having been arrested or cautioned in connection with a criminal offence, pending or post hand-over to the Police

**Unacceptable behaviour that can lead to eviction includes but is not limited to:

• illegal activity
• breaching the terms and conditions of entry
• failing to submit to a search upon entry to the site
• offensive behaviour
• throwing hard objects in the direction of people
• encouraging others to behave badly by incitement
• preventing our security or emergency services reacting to a situation
• building or fuelling large bonfire
• committing a criminal offence but not arrested by the police
• in possession of unlawful drugs
• unofficially selling alcohol, tobacco, counterfeit goods or any other unauthorised goods
• ticket touting
• any other behaviour that leaves the festival open to prosecution or is not conducive to maintaining a safe event